Buying online .. High Speed fraud uncertain

Buying online .. High Speed fraud uncertain

Uses about a quarter of European customers on the Internet after the purchase of electronic products such as digital cameras and mobile phones or DVD players, “De. In. De,” which creates a market value of about 6.8 billion euros, equivalent to $ 9.9 billion.

The Board confirmed that consumer protection in the European Union said more than half of European sites to sell electronic gadgets to consumers via the Internet misleads or may mislead buyers, after examination of 369 sites in 28 countries.
Will force the national regulatory authorities of these sites to improve their practices have been closing the sales of such sites if they do not respond.

Tests showed that the local authorities last May that 55 percent of sites tested, including 200 of the largest sites, was mislead buyers concerning their rights as consumers or in freight costs or give incomplete information to contact them.

The examinations were conducted in 26 countries follow the European Union plus Iceland and Norway.

Did not some two-thirds of the sites that failed to check with news buyers or did not properly tell them of their right to cancel any order within seven days at least return the product without giving reasons.

He did not give a third of the sites that failed to check the title or contact information is correct, which means that buyers will not be able to contact them if they find problems in the goods purchased.

The American situation different

The situation in the United States differs completely from its European counterpart, where a new study shows that the volume growth in retail sales over the Internet in the United States was about 19 per cent, compared with 2008.

The study, conducted by “comScore”, the total value of expenditure over the Internet during that period amounted to about $ 28 billion, excluding shipping and auctions.

The study stated that the rate of growth during the period is impressive in light of the economic problems faced by the United States now, but it is not commensurate with the growth rates of the previous year, which amounted to 26 per cent.